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HP Recommended
15-bs137ne
Microsoft Windows 10 (64-bit)

I need to install the graphic drivers manual.. when I go to https://support.hp.com/emea_middle_east-en/drivers/selfservice/hp-15-bs100-laptop-pc/16851388/model/...

I find 16 drivers for the graphic cards how I know the suitable one to my laptop..  this because the graphic card appears as R7 M340 instead of 530 so I will try to install it manually but I found many drivers .. and which one I install first the Intel card or AMD card

1 REPLY 1
HP Recommended

Hello @Mabdelhalim 

 

You see so many variants because they are listed as different versions of the driver - the ones suitable based on your Windows 10 version / edition / build

 

  • First, you need to go to Start -> then type  winver  -> run this app

Check the version of Windows you have - 1703/1709/1803/1809 , etc

 

  • Based on the Windows version (build) , download 2 drivers (and install them) - one for the external video card (extra one - AMD) and one for the built-in video card Intel

- AMD/Intel Switchable Graphics Driver (Windows 10 v1xxx)

- Intel High-Definition (HD) Graphics Driver - Apollo Lake (Windows 10 v1xxx)

 

Hope this helps.

 

P.S. there may be some variations based on model deviations but basically this is how it should be

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