• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-24-2019 05:07 PM

HP Recommended
Product: 255 g5
Operating System: Microsoft Windows 10 (64-bit)

Hi, I'm missing these 2 drivers, they are listed undert "Unkniwn device".

 

Untitled.png
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-24-2019 05:12 PM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

6001:

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95295.exe

 

USB/VID:

 

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77774.exe

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-24-2019 05:12 PM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

6001:

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95295.exe

 

USB/VID:

 

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77774.exe

Was this reply helpful? Yes No

‎09-24-2019 05:47 PM

HP Recommended

Both workingm, thank you :).

Was this reply helpful? Yes No

‎09-24-2019 06:22 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.