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HP Recommended
Pavilion 17-g084ca
Microsoft Windows 7 (64-bit)

Here are the hardware ids for each of them:

 

PCI\VEN_10EC&DEV_5229&SUBSYS_80B0103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_80B0103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

 

ACPI\SMB0001
*SMB0001

 

ACPI\HPQ6007
*HPQ6007

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these drivers...

 

PCI\VEN_10EC&DEV_5229:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

File name: sp71365.exe

 

ACPI\SMB0001:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

File name: sp72097.exe

 

ACPI\HPQ6007:

 

This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

File name: sp71811.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need these drivers...

 

PCI\VEN_10EC&DEV_5229:

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

File name: sp71365.exe

 

ACPI\SMB0001:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

File name: sp72097.exe

 

ACPI\HPQ6007:

 

This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

File name: sp71811.exe

HP Recommended

The HP 3D driveguard software fails to install on my system. It extracts the software at first and then nothing happens, same thing when I run the program as an administrator.

HP Recommended

See if this newer version of the 3D driveguard driver works for you.

 

You definitely need that driver for the 6007 ID....

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75979.exe

 

Try manually installing the driver if the auto install method isn't working.

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