3200mhz rsm running on 2400 mhz

[mahinsoni4]

changed my ram from 8gb 2666mhz  which ran only on 2400 mhz  to 8gb 3200mhz but it still runs on 2400mhz only 
how to make it run on 3200mhz

[Paul_Tikkanen]

The fastest speed your notebook's AMD Ryzen™ 5 3550H processor can run the memory at is 2400 MHz.

There's nothing you can do to make the 3200 MHz memory run at 3200 MHz.

You may as well install the 8 GB of 2666 MHz memory back in and have 16 GB of memory.

[mahinsoni4]

did installed one more 8 gb ram stick but the whole ram went on hardware reserved reserved before there was 2.1 gb of hardware reserved nad now when i upgraged to 16gb the hardware reserved ram is 10.1gb and 5.9gb is only usable as before pls help

[Paul_Tikkanen]

Unfortunately, I can't help you with that problem because it was an intentional design. 

Something to do with Microsoft Play Ready.

HP released an info document when the model series first came out explaining why only 5.9 GB of 8 GB of memory is only available, and that document is no longer available.

The document also included the list of PCs affected, and the 15-ec0xxx model series was on the list.

If you do a search on the forum 'Only 5.9 GB of 8 GB available' you should find many posts about this.

[mahinsoni4]

i have no problem with that 5.9usbale of 8gb i have problem with 5.9gb usable of 16 gb 10.1gb is hardware reserved