3D Accelerator for Windows 10

[wiseguy0082]

After the latest Windows Update installs, 3D Accelerometer stopped working. I found the forums on here saying it needed to be uninstalled and reinstalled, which I did. Now my computer keeps posting in the message center that my computer needs to be restarted to complete the installation. However, if I click on the message, it disappears without any prompting to execute the restart. If I manually restart the computer, it doesn't complete the install and the message reappears. What should I do??? Thanks.

[DavidPK]

Hi,

Try the following.

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

When this has completed, restart the notebook.

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

Download and install the x64 version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DP-K

[gnashingteeth]

Thanks buddy, I consider myself very tech savvy but this one was driving me nuts! (hence the screen name!)  Your solution worked beautifully; problem solved; thumbs up clicked. Thanks again!

[DavidPK]

You're more than welcome

All the best,

DP-K