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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- 3D Compatible device

Create an account on the HP Community to personalize your profile and ask a question
07-09-2020 08:20 AM
Whenever I used userbenchmark it shows could not find any 3D compatible device. After I click ok it shows GPU fail and then it directly open browser it shows percentile of desktop, gamming , workstation - incomplete.
I really don't know why it will happends like that .let me know why it will occurs
07-12-2020 07:43 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- What is the exact issue you are facing?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee