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HP Recommended
EliteBook 2570p
Microsoft Windows 10 (64-bit)

Hi. I have a problem with Drive Guard on my HP Elitebook 2570p. After upgrade my notebook from windows 7 to windows 10 and install all drivers for windows 10 x64 i got the message about accelerometer is not compatible with this version of Windows. Please help me find a compatible drivers for my notebook.
Device ID:
ACPI\VEN_HPQ&DEV_6000
ACPI\HPQ6000
*HPQ6000

Sorry for my bad english 😄

3 REPLIES 3
HP Recommended

Hi:

 

The W10/8.1/8/7  driver doesn't work for that device.

 

This is the only way I know of to get it to work on the 2x70p series....

 

You have to manually install the XP driver.

 

First, uninstall the 3D driveguard drivers and software you tried, so that the accelerometer is showing up as an Unknown Device.

 

1. Download and save this driver, but do not run it.

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.

 

https://ftp.hp.com/pub/softpaq/sp58001-58500/sp58201.exe

 

2. Download and install this free file utility. The 2nd file at the top of the page is for 64 bit.

 

https://www.7-zip.org/

 

After you install 7-Zip, right click on the driver file you saved.

 

Have 7-Zip Extract to: and let it extract the file into its folder name (sp58201).

 

Once that is done, go to the device manager, click on the unknown device needing the driver.

 

Click on the driver tab. Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that 7-Zip created.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

 

HP Recommended

Unfortunately, this solution does not work for me 😕

HP Recommended

The only other suggestion I can offer would be to see if installing this driver works.

 

https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96220.exe

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.