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‎10-13-2017 08:17 PM

HP Recommended
Product: hp pavilion 15-ak031tx
Operating System: Microsoft Windows 10 (64-bit)

Hi all, i am facing a problem on my comp and i can really use some help.

 

Recently, my hard disk experienced failure and i have replaced a new hard disk from HP under warranty.

 

I keep getting a popup on startup which read "AccelerometerST.exe - Application Error." Error code is 0xc00007b.

 

I uninstalled HP 3D DriveGuard. Restarted. Went into the HP Support page, downloaded & installed HP 3D DriveGuard for my computer's model. Unfortunately, I'm still getting the same error. 

 

Any idea of how I can resolve the DriveGuard issue, to start with?

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-13-2017 10:27 PM

HP Recommended

Try this version of 3D Driveguard:

ftp://ftp.hp.com/pub/softpaq/sp81501-82000/sp81920.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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1 REPLY 1

‎10-13-2017 10:27 PM

HP Recommended

Try this version of 3D Driveguard:

ftp://ftp.hp.com/pub/softpaq/sp81501-82000/sp81920.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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