3D DriveGuard needs to be updated for HP ENVY 17t-j100 Leap Motion QE CTO Notebook PC (ENERGY STAR)

[Ebola16]

I own a HP ENVY 17t-j100 Leap Motion QE CTO Notebook PC (ENERGY STAR) and Win 10 x64 says that 3D DriveGuard is no longer comptible with my OS. I checked HP's "software and driver" page and I had the latest version installed for my notebook (6.0.28.1 Rev.A). Since this version is incompatible with my OS, I have uninstalled it.

Please update 3D DriveGuard for the latest release of Win 10 x64 on HP ENVY 17t-j100 Leap Motion QE CTO Notebook PC (ENERGY STAR).

[Paul_Tikkanen · Accepted solution]

Hi:

This is the latest version that should work with W10...

TITLE: HP 3D DriveGuard Software

VERSION: 6.0.44.1 REV: A PASS: 1

October 11, 2017

DESCRIPTION:
This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

[Ebola16]

This version appears to work fine. HP's website should be updated to indicate that this is the latest version to be used with my notebook though.

[Paul_Tikkanen]

Glad that worked.

Updating the driver on your notebook's support page... there is nothing I can do about that, since I do not work for, or represent HP.

You can contact the HP executive team at the link below, and request that they update the driver to a working version on the HP ENVY 17t-j100 Leap Motion QE CTO Notebook PC (ENERGY STAR) W10 driver page.

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

[Ebola16]

HP executive team has been contacted, thanks again!

[Paul_Tikkanen]

You're very welcome.