• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavalion x360 - 14 cdxx
Microsoft Windows 10 (64-bit)

English is not my first language, but I'm here looking for help.


My convertible laptop with a touchscreen does not automatically rotate the screen. When I checked the Device Manager, I noticed that the "HID 3D Gyroscope Sensor" had a yellow symbol. When I tried to update the driver, it said "This device cannot start (Code 10)." I tried to find an updated driver but couldn't find one.

 

Hardware ID: hid_device_up:0020_u:0076

 

Driver file details:
SensorsHid.dll
WUDFRd.sys

1 REPLY 1
HP Recommended

This is the gyroscope sensor driver for your notebook:

 

Intel Integrated Sensor Solution Driver 

 

The Intel Integrated Sensor Solution Driver enables the Accelerometer, Gyroscope, and eCompass sensors that provide rotation control functionality typically used in detachable and convertible systems. This package is provided for supported models running a supported operating system.

 

3.1.0.4101

 

https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100139.exe 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.