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Megs1972
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4 digit pin code not accepted

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I usually log on with a 4 digit pin code. When I enter this it says its incorrect. I've tried lots of options and nothing works. Microsoft suggested it might because I'm in flight mode. But I cant disable it. I've pressed the plane button and fn but that hasnt worked. Can you help me please?

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WAWood
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@Megs1972 

Sorry, but NO -- as the PIN code is a security measure and we are prohibited by forum policy with providing any assistance to bypass security measures.

 

If you use a Microsoft account for your Win10 access, then you can go to the Microsoft account reset website: https://account.live.com/password/reset -or - go to the Sign in Microsoft Account website: https://login.live.com/

Then follow these instructions:
1) Click/tap on the Can't access your account link
2) Select why you can't sign into your account and click/tap on Next
3) Enter the email address of your Microsoft account, type in the characters displayed onscreen, and click/tap Next
4) Select how you would like to get your security code to verify your identity, click/tap Next
5) Enter your security code sent using the method selected in 4) above, click/tap Next
6) If you have enabled tw0-step verification, repeat steps 4) and 5) above using a different method to send you a different security code
7) Type in a new password, click/tap Next
😎 Your Microsoft account has been recovered -- click/tap on Next -- and you're done

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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