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HP Recommended
Probook 4530s
Microsoft Windows 10 (64-bit)

Hi I've upgraded to Windows 10 and got some devices in device manager that I do not know what they are, some help would be appreciated.

Devices:

 

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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Here are the links to some of the drivers you need...

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52211.exe

 

After you install the above drivers, post the hardware ID's for the remaining devices that need drivers.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Here are the links to some of the drivers you need...

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

 

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52211.exe

 

After you install the above drivers, post the hardware ID's for the remaining devices that need drivers.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

clipboard_image_0.png

Hi, thank you this solved all but one, which I've found here: https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/USB-VID-138A-amp-PID-003C-amp-R..., cuz of that tutorial, which didn't seem to solve it so its still listed as an "Unknown device" in the manager.

HP Recommended

You're very welcome.

 

You need this driver for that device.  Manually install the driver if the auto install doesn't work...

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

HP Recommended

Thank you, it worked after going through the" Update driver" in device manager :).

HP Recommended

Anytime.

 

Glad to have been of assistance.

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