4J771UA STORAGE DRIVER (AMD)

[Josg1]

I have a 4J771UA laptop that I want to reinstall Windows on, but when I continue with the installation it does not recognize the storage device (it asks for a driver). Can any of you share them with me?
AMD Ryzen5 processor

[Josg1]

[Paul_Tikkanen]

Hi:

Windows should not need a special storage controller driver to see the NVMe SSD.

I don't know of any AMD NVMe storage controller drivers for AMD platforms other than for RAID setups.

What I recommend you do is to use the HP cloud recovery tool to reinstall Windows since that is the original factory image and should have what Windows needs to install.

You can use the HP cloud recovery tool to reinstall Windows, the drivers and the software that originally came with your PC.

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

You can download the software from the Microsoft Store.

HP Cloud Recovery Tool - Microsoft Store Apps

Since you have to use the utility on another PC, so you will need to enter your notebook's product number in the tool's search window in order to proceed to make the recovery media. 

Your PC's product number is:  4J771UA#ABA