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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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04-24-2025 10:22 AM
If this is your notebook...HP Pavilion g6-2355ss:
Then you can install the W10 Realtek ethernet driver for it directly from the Realtek site at the link below:
Select the Win10/Win11 Auto Installation Program (NDIS) file.
Realtek PCIe 1G / 2.5G / 5G / 10G Ethernet Family Controller Software
If you need the Wi-Fi driver, I don't know what model Wi-Fi adapter your notebook comes with.
If the Wi-Fi adapter needs a driver, there will be a device listed in the device manager labeled as a Network Controller (Controladora de red).
Find that device and post the hardware ID for it.
Use this guide for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager