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I have just bought an HP EliteBook 840 G2. It's running Windows 10 Pro and I have updated using Windows Update and the HP Support Assistant. The machine is running well.
One really annoying problem is that I cannot use the Fn + esc keys to bring up the system informaiton menu. This works with all of the other HP's I've got but seems not to work on this one. I downloaded and installed CASLSetup.exe as I've seen that mentioned (it's the HP Software Framework v 7.1.13.1 but it didn't fix this. Can anyone give me some tips?
Also, upon boot, when the HP logo shows and before Windows starts, I am seeing kapsch>>> V2, I am not sure what this means. It's not causing any issue but I am curious. See photo below.
If you could let me know your thoughts it'd be very appreciated!
Thanks!
Mike
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hi
do the other function keys work?
Did you try, this
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-840-g2-notebook-pc/7343202/s...
what you indicate, has not been downloaded from your model?
this may not be what you need
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