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HP Recommended
ProBook 645 G1 Base Model Notebook
Microsoft Windows 10 (64-bit)

I have a the graphic card ^AMD Radeon hd 8530G^ with:-

total available graphic memory :-2176 mb

dedicated video memory:-768 mb

shared systm memory :- 1408 mb 

and my ram is 4 gb

my processor is 2.70 GH

I have a problem with games even the very small games like ^claw^  which do not need powerfull graphic card or specs that we were playing on our old computers with no problem .games do not do smooth it seems like the laptob is doing hard to play it 

the same games i have on my other pc  which has a weeker graphic card than my laptop that i have this problem with and with the same microsoft windows 

. on my pc games run very good even the big games. i update my drivers and setup all programmes that suuport games like directx and net framework and other prodrammes that support games and the problem is still there i do not know what to do

15 REPLIES 15
HP Recommended

Hello, do you know what is your processor?? You can know this by right clic on "this PC" and "properties". 

I see this graphic card is integrated to your processor, and in effect it is absolutely not a graphic card make to play games, you have a PC for make office not for playing: 

https://www.notebookcheck.net/AMD-Radeon-HD-8550G.89651.0.html

 

Maybe your computer can be more powerful if you upgrade your RAM, but it will keep slow for playing games.

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

thank you so much for helping my processor is

^ AMD A4-5150 APU with Radeon(tm)Graphics 2.70 GHz^

but my friend have the same laptop and this problems do not happen with him

i am not speaking about big games that need high graphic card or processor 

i tried light games i was playing on my old computer that sure has all poor specs without any problem and the problem is still there 

and thank you for your response

 

HP Recommended

Your friend has the same processor and 4 Gb of RAM? Because it exist a lot of versions of Probook 645 G1 and you have a very not powerful version.. 

You can try to update your drivers (except the BIOS) using HP Support Assistant, if you need you can install it here: 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

yes he has 

and i updated my drivers to the latest version available

and tried different versions of windows

and tried game boosters also

i tried a game produced 1997 that any week computer play it easily it seems like flash games and the problem is still there

e.g on a big game like pes 2017 with minimal requirments

Windows 10, 8.1, 8, 7 SP1, Vista SP2
Intel Core2 Duo 1.8GHz / AMD Athlon Ⅱ X2 240 or equivalent processor
1 GB RAM
DirectX 9.0c compatible video card. 1024MB Pixel Shader 3.0 (NVIDIA GeForce 8800 / AMD/ATI Radeon X1600 / Intel HD Graphics 3000 or better)

all specification is good 

when the game play starts the game show some fast lags in the game play the gameplay isnot smooth

 

HP Recommended

In office work your computer works correctly?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

yes it is

and when i edit photos on photoshop it doing well so

 

HP Recommended

So I recommend all the same you to upgrade your graphic driver here:

Download

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

i am sorry but i tried this also 

 

HP Recommended

So in your device manager you can right clic on your graphic card to "uninstall device". Select the box for delete all driver if available, clic "OK" and reboot your PC. Your driver need to be reinstalled automatically, or you can install with the file I have given to you. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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