-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- A strong Graphic card with poor performance even at small ga...

Create an account on the HP Community to personalize your profile and ask a question
01-24-2020 03:12 AM - edited 01-24-2020 03:23 AM
I have a the graphic card ^AMD Radeon hd 8530G^ with:-
total available graphic memory :-2176 mb
dedicated video memory:-768 mb
shared systm memory :- 1408 mb
and my ram is 4 gb
my processor is 2.70 GH
I have a problem with games even the very small games like ^claw^ which do not need powerfull graphic card or specs that we were playing on our old computers with no problem .games do not do smooth it seems like the laptob is doing hard to play it
the same games i have on my other pc which has a weeker graphic card than my laptop that i have this problem with and with the same microsoft windows
. on my pc games run very good even the big games. i update my drivers and setup all programmes that suuport games like directx and net framework and other prodrammes that support games and the problem is still there i do not know what to do
01-24-2020 06:57 AM - edited 01-24-2020 06:59 AM
Hello, do you know what is your processor?? You can know this by right clic on "this PC" and "properties".
I see this graphic card is integrated to your processor, and in effect it is absolutely not a graphic card make to play games, you have a PC for make office not for playing:
https://www.notebookcheck.net/AMD-Radeon-HD-8550G.89651.0.html
Maybe your computer can be more powerful if you upgrade your RAM, but it will keep slow for playing games.
I am Expert from French Community, and I am doing my best to help you with your question.
01-24-2020 09:43 AM
thank you so much for helping my processor is
^ AMD A4-5150 APU with Radeon(tm)Graphics 2.70 GHz^
but my friend have the same laptop and this problems do not happen with him
i am not speaking about big games that need high graphic card or processor
i tried light games i was playing on my old computer that sure has all poor specs without any problem and the problem is still there
and thank you for your response
01-24-2020 09:45 AM
Your friend has the same processor and 4 Gb of RAM? Because it exist a lot of versions of Probook 645 G1 and you have a very not powerful version..
You can try to update your drivers (except the BIOS) using HP Support Assistant, if you need you can install it here:
https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe
I am Expert from French Community, and I am doing my best to help you with your question.
01-24-2020 09:57 AM - edited 01-24-2020 10:04 AM
yes he has
and i updated my drivers to the latest version available
and tried different versions of windows
and tried game boosters also
i tried a game produced 1997 that any week computer play it easily it seems like flash games and the problem is still there
e.g on a big game like pes 2017 with minimal requirments
Windows 10, 8.1, 8, 7 SP1, Vista SP2
Intel Core2 Duo 1.8GHz / AMD Athlon Ⅱ X2 240 or equivalent processor
1 GB RAM
DirectX 9.0c compatible video card. 1024MB Pixel Shader 3.0 (NVIDIA GeForce 8800 / AMD/ATI Radeon X1600 / Intel HD Graphics 3000 or better)
all specification is good
when the game play starts the game show some fast lags in the game play the gameplay isnot smooth
01-24-2020 10:04 AM
In office work your computer works correctly??
I am Expert from French Community, and I am doing my best to help you with your question.
01-24-2020 10:16 AM
So I recommend all the same you to upgrade your graphic driver here:
I am Expert from French Community, and I am doing my best to help you with your question.
01-24-2020 10:26 AM
So in your device manager you can right clic on your graphic card to "uninstall device". Select the box for delete all driver if available, clic "OK" and reboot your PC. Your driver need to be reinstalled automatically, or you can install with the file I have given to you.
I am Expert from French Community, and I am doing my best to help you with your question.