AC Adapter

[zer0-dedsec]

I am trying to make the laptop power by AC adapter only. I removed the external battery, but when trying to turn it on with AC adapter plugged in, it will not turn on. Took out the CMOS. Still no luck. Tried it with only CMOS, and the other way around. Actual AC adapter works fine.

Please help if you can.

[ub6424]

Hello @zer0-dedsec 

Sorry to hear that you are having problems ... 

To help you I need to know the product number (p/n) of your computer !

You will find this information on the back/rear of your computer in small alphanumeric letters.

The product number (p/n) is legally allowed information about computer. This is not sensitive data.

It is allowed to publish it in public.

or

press [windows key] + r

( run command )

msinfo32

copy / paste the System SKU value and BIOS Version/Date value

msinfo32