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Locked

‎05-14-2016 05:33 PM

HP Recommended
Product: HP Mini 110-3760TU

How can you use your notebook when the ac power cord blows the fuses?  That is what they say after I filled up the form for faulty cord.

Why is it that the US recognise my Ac power cord as faulty but not Australia?

The ACCC requests the supplier to replace an unsafe product it is nothing to do with warranty.

Should I go public? The Check-out program would have a field Day!

How come local businesses cannot get replacement  cords from their supplier? Is it because we are living in the country?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2016 12:20 PM

HP Recommended

Hi @DFHHT,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

 

 

I work on behalf of HP

View solution in original post

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1 REPLY 1

‎05-16-2016 12:20 PM

HP Recommended

Hi @DFHHT,

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

 

 

I work on behalf of HP
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