ACCESS GRAPHICS OPTION & HP SYSTEM SOFTWARES

[VigneshBordikar]

I HAVE AN HP NOTEBOOK 15 AF108AX LAPTOP. 

CONFIG :

AMD A8 - 7410 WITH AMD RADEON R5 M330 GRAPHICS : PROCESSOR

4 GB DDR3 RAM

256 WD SSD

AMD RADEON R5 GRAPHICS [2GB INTEGRATED]

WINDOWS 10 HOME SINGLE LANG. - ENGLISH X64 BIT

I HAVE REINSTALLED WINDOWS 10 IN THE PC.

NOW I WANT TO ACCESS THE GRAPHICS OPTION. I AM NOT GETTING TO ACCESS AS WE RIGHT-CLICK ON THE DESKTOP. 

ALL THE DRIVERS ARE DOWNLOADED FROM HP'S ORIGINAL WEBSITE. I ALSO WANT HP SYSTEM UTILITY BUT THE PRGRAM IS NOT GETTING INSTALLED OR OPENED.. PLS HELP...

THANKS IN ADVANCED ! 

[Betty0610]

@VigneshBordikar

Welcome to the HP Support Community.

How was it reinstalled?

If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps.

Or you may also attempt to download the same using the steps on this link: click here

For details on how to perform a successful reset: click here

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[VigneshBordikar]

Thanks for your reply.

I have reinstalled Windows 10 using the Windows 10 Bootable Drive.  Actually now i have got the AMD CONTROL CENTER, but not the HP APPS,  {HP SYSTEM UTILITY}

[Betty0610 · Accepted solution]

HP System utility is phased out, and is no longer available for download.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[VigneshBordikar]

Hi there... Thanks a lot for ur help can u help me with this ? https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/BOOT-SCREEN-GRAPHICS-OR-OEM-HP-LOGO/m-p/77130... 

[Betty0610]

Changing what shows on boot, that's not something we can customize.

Hope this helps 🙂

[VigneshBordikar]

getting an HP logo instead of a black screen.

[Betty0610]

As mentioned you cannot customize that screen to get the HP Logo 🙂

[VigneshBordikar]

Okay .Thanks  a lot for ur help

[Betty0610]

You're most welcome. Do get back to us in the future for further assistance.

Have a nice day!:)