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HP Recommended
hp notebook N3Y14EA#ABF
Microsoft Windows 10 (64-bit)

Hello everyone

 

I have a new Hp Notebook N3Y14EA # ABF under windows 10 pro and updated 21h1 12GB RAM SSD 256GB Kingston.

I have updated the spilotes via hp support without worries.

but when I run my latencyMon software to target where my big problem is with slowing down my pc, he tells me that my biggest problem is with ACPI. I also have the latest BIOS as suggest, then set the power to high perfromanace, but nothing helps. I therefore uninstall the drivers then try another one always the mm big slowdown problem, I therefore had to manage ACPI but the effest does not manage better ... I also test the hardware via the application everything is in the green it tells me no hardware problem.

I don't understand this problem can you help me please ???

 

Thanks Lordswoo

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

 

 

I work on behalf of HP.

View solution in original post

2 REPLIES 2
HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

 

 

I work on behalf of HP.
HP Recommended

Hello everyone

 

I have a new Hp Notebook N3Y14EA # ABF under windows 10 pro and updated 21h1 12GB RAM SSD 256GB Kingston.

I have updated the spilotes via hp support without worries.

but when I run my latencyMon software to target where my big problem is with slowing down my pc, he tells me that my biggest problem is with ACPI. I also have the latest BIOS as suggest, then set the power to high perfromanace, but nothing helps. I therefore uninstall the drivers then try another one always the mm big slowdown problem, I therefore had to manage ACPI but the effest does not manage better ... I also test the hardware via the application everything is in the green it tells me no hardware problem.

I don't understand this problem can you help me please ???

 

Thanks Lordswoo

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.