• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-07-2024 01:46 PM

HP Recommended

ACPI\VEN_MSFT&DEV_0101 my tpm 2.0 driver isnt working

Zekyyx_0-1728330180501.png

it is turkish but its says in english *this device cannot start. (Code 10) 

 

A protocol error was detected between the driver and the device*

 

Category:
2 REPLIES 2

‎10-07-2024 01:52 PM

HP Recommended

The only suggestion I can offer would be to see if any of the tips in this video work for you:

 

How to Fix This Device Cannot Start. (Code 10) Error In Windows 11 - YouTube

Was this reply helpful? Yes No

‎10-07-2024 02:23 PM

HP Recommended

i followed all the instruactions but didnt work 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.