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- AMD Video Driver not working

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11-21-2022 02:50 PM
AMD Video Driver and Control Panel
864.1 MB
sp142415.exe
not working. After download, installation failed.
Solved! Go to Solution.
Accepted Solutions
12-31-2022 05:15 AM
Hello @GIL101 and @RuudEmmen
I double checked...
(1) Latest driver package sp142415.exe is corrupted, checksum failed
AMD Video Driver and Control Panel | 31.0.12016.3004 Rev.W | 864.1 MB | Oct 14, 2022 | Download |
(2) Previous driver package sp137183.exe is good, checksum OK
AMD Video Driver and Control Panel 30.0.13024.4001 Rev.W | Feb 17, 2022 | 776.1 MB | Download |
(3) Please download and install previous driver (2)
(4) Please contact HP Support, they should provide a new checksum tested package on the HP Support and Drivers page.
(5) Please report back
11-21-2022 04:40 PM
Hello @GIL101
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Please report your results
11-21-2022 10:05 PM
Nome SO Microsoft Windows 11 Pro
Versione 10.0.22621 build 22621
Modello sistema HP ProBook x360 435 G7
SKU sistema 197T3EA#ABZ
Processore AMD Ryzen 5 4500U with Radeon Graphics, 2375 Mhz, 6 core, 6 processori logici
Versione/data BIOS HP S80 Ver. 01.11.00, 18/10/2022
11-22-2022 01:49 AM
Hello @GIL101
(1) Create Windows system <restore point>
How to Create a System Restore Point on Windows 10 or Windows 11
(2) Download and install / update
AMD Chipset Driver | 4.05.03.2227 Rev.A | 1.0 MB | May 10, 2022 | Download |
AMD Sensor Fusion Hub Driver | 1.0.0.329 Rev.A | 0.7 MB | Aug 17, 2022 | Download |
(3) Restart Windows
(4) Download and install / update
AMD Video Driver and Control Panel | 31.0.12016.3004 Rev.W | 864.1 MB | Oct 14, 2022 | Download |
if it fails...
AMD Video Driver and Control Panel 30.0.13024.4001 Rev.W | Feb 17, 2022 | 776.1 MB | Download |
(5) Restart Windows
(6) Test your notebook
12-31-2022 05:15 AM
Hello @GIL101 and @RuudEmmen
I double checked...
(1) Latest driver package sp142415.exe is corrupted, checksum failed
AMD Video Driver and Control Panel | 31.0.12016.3004 Rev.W | 864.1 MB | Oct 14, 2022 | Download |
(2) Previous driver package sp137183.exe is good, checksum OK
AMD Video Driver and Control Panel 30.0.13024.4001 Rev.W | Feb 17, 2022 | 776.1 MB | Download |
(3) Please download and install previous driver (2)
(4) Please contact HP Support, they should provide a new checksum tested package on the HP Support and Drivers page.
(5) Please report back
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