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- Notebook Software and How To Questions
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02-08-2023 10:58 AM - edited 02-08-2023 10:58 AM
Hi:
Below is the link to the service manual for your notebook.
Maintenance and Service Guide (hp.com)
The memory upgrade information can be found in chapter 1.
According to the manual, your notebook has two memory slots and can support up to 2 x 8 GB of DDR4-3200 memory.
If you want to install more than 2 x 8 GB of memory, you can do this to see how much memory your notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
This should be a compatible 16 GB memory chip.
Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial IT
This should be a compatible 8 GB memory chip.
Crucial 8GB DDR4-3200 SODIMM | CT8G4SFRA32A | Crucial IT