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- About HP Spectre x360 13 (late 2018) new gem cut design

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02-17-2019
04:48 PM
- last edited on
02-17-2019
08:16 PM
by
Cheron-Z
I have the very same issue with the coil whine (HP Spectre x360 - 15t-df000 CTO). I have tried the many BIOS updates but it just doesn't help. I agree for the price, it's just plain unacceptable. I am going to begin the process of seeing how to return and get some type of replacement. I wanted to "jump the curve" and get at the leading edge (2-in-1, 4K, newest graphics cards, latest processors, etc.) so i didn't have to upgrade for a long time, but give me a dumb old laptop that is quiet and I'll be much happier.
02-19-2019 10:15 AM
@bobk_wi
Thank you for posting on the HP Support Community.
I understand you are in need of support and I appreciate your efforts to try and resolve the issue. As you've performed relevant troubleshooting steps and the issue persists, I would request you to contact our Support and our Support Engineers should be able to check the available service options for your computer.
HP Support can be reached by clicking on the following link:
- Click on this link – www.hp.com/contacthp/
- Select the product type.
- Enter the serial number of your device or select let HP detect your product option.
- Select the country from the drop-down.
- You should see the HP support number or Chat option listed
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
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