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Semire
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Message 1 of 2
141
Flag Post

Accelerometer Hardware not present or supported on this unit

‎04-05-2021 05:22 AM

HP Recommended
Product: Elitebook 745 G4
Operating System: Microsoft Windows 10 (64-bit)

After the installation of latest version of window 10. I got an error that 'HP Accelerator Hewlett-Packard can't run because it causess security or performance issues on windows.

 

I tried to uninstall HP 3D Driveguard and install another version hoping that it will solve the issue but I encounter another issue that 'Hp driveguard cannot be installed, accelerator hardware not supported'

 

Kindly assist me on that

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
141,284 64,848 22,031 33,951
Message 2 of 2
Flag Post

‎04-05-2021 06:49 AM

HP Recommended

Hi:

 

What was the version of the 3D driveguard driver you tried to install when you got the 'accelerator hardware not supported' message?

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