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HP Recommended
HP Probook 440 G1
Microsoft Windows 10 (64-bit)

Hello, 

 

An error related to the acceleromer started appearing after updating Windows 10 after startup. 

Now the startup takes too long.  

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@G14

 

Many people are on the same boat with you after Microsoft  giving a hit. At this stage we have a mix bag: works and doesn't work when do a CLEAN install of

         http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

You may want to try it OR uninstall 3D Driverguard software to avoid error message and wait for Microsoft and/or HP to work this out.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@G14

 

Many people are on the same boat with you after Microsoft  giving a hit. At this stage we have a mix bag: works and doesn't work when do a CLEAN install of

         http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

You may want to try it OR uninstall 3D Driverguard software to avoid error message and wait for Microsoft and/or HP to work this out.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@G14

 

Just let you know, HP has a fix

 

       https://support.hp.com/bg-en/document/c05841987

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I have a ProBook 4540s, and I've been getting the same error notification ever since I restarted my computer this morning after being todl to do so by HP Support Assistant.  I'm not sure whether the version of the Accelerometer referred to in the advisory is the right one for my system.  If I try to find the right version I get sent to Softpaq 71714 and not to 83846. And on my Softpaq Download Manager, the 71714 is said to be up to date. But I still get the error message.

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