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HP Recommended
HP ENVY 15t-j100 Quad Edition
Microsoft Windows 8.1 (64-bit)

When logging into my system I get AccelerometerST.exe failed to start correctly.  Error 0xc000007b.  How can I fix this error?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try the following.

 

Download the installer for HP 3D DriveGuard on the following link and save it to your Downloads folder.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 

When done, open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, open your Downloads folder, right click the installer for HP 3D DriveGuard and select 'Run as Administrator'.

 

Again, when this has completed, restart the notebook.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

9 REPLIES 9
HP Recommended

Hi,

 

Try the following.

 

Download the installer for HP 3D DriveGuard on the following link and save it to your Downloads folder.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 

When done, open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, open your Downloads folder, right click the installer for HP 3D DriveGuard and select 'Run as Administrator'.

 

Again, when this has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks, this seemed to work.  But when I think about it this problem first started when I installed Quicken Starter Edition.  I uninstalled that and did as you suggested and it worked.  Now I'll see if it comes back when I re-install Quicken.

 

In any case THANK YOU for the reply

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Dear Sirs,

 

I do have the same situation, after a major update on my windows 10 64bits. I've tested both suggestions and it still pops up when restarting.

 

Is there any other possibility of repairing it?

 

Kind regards,

 

Susana

HP Recommended

@susanacmc

 

You need the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks David! Now this version worked! 

 

Kind regards,

 

Susana

HP Recommended

@DavidPK

 

Hopefully this topic is still being watched.

 

I have 

HP Pavilion 15-p189na

Win 8.1 64bit

 

The solution did not work for me.  I had no problems with this until today.

 

The one change made coinciding with this error occurring was I installed Microsoft Visual C++ 2013 Redistributable as this was required by an application I was updating.

 

Any ideas what I can do?

 

Phil

HP Recommended

@wphil

 

Try the 3D DriveGuard version on the following link.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks.

 

Having failed to find the 3D DriveGuard software on the HP website I eventually ferreted out a copy under support for my laptop under 'driver chipset'.  This was sp82228 and seems to have fixed the problem.

 

Phil

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