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- Re: AccelerometerST.exe error -- where can I find the latest...

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05-22-2017 04:26 PM
I recently installed Windows 10 Creators Update. I recieved an error message
"AccelerometerST.exe system error. VCRUNTIME140.dll not found. Reinstalling the program may fix the problem." Previously, I received an error that accelerometer.dll was not found, but after restarting the machine, the error message changed to identifying VCRUNTIME140.dll as missing.
I installed the latest BIOS (May 17, 2017), but that did not fix the problem.
I understand that this is a component of 3D DriveGuard. I searched the forum and message from an HP support person who provided a link to a 3D DriveGuard driver, but it's not clear whether that version applies to my machine. For my system (ENVY 17C-k300 c70 product # K4T90AV) the latest version of 3D DriveGuard on HP's drivers page appears to be ver 6.0.28.1 Rev A Jul 29, 2015, sp71811.exe. Is this the latest version or is another version available?
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Accepted Solutions
05-22-2017 04:40 PM - edited 05-22-2017 04:44 PM
Hi,
The latest version of HP 3D DriveGuard you require for the Creators update can be found on the following link.
http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP
05-22-2017 04:40 PM - edited 05-22-2017 04:44 PM
Hi,
The latest version of HP 3D DriveGuard you require for the Creators update can be found on the following link.
http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-23-2017 07:31 AM
You're welcome 
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP