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05-24-2017 12:21 PM
Shortly after an update was automatically installed on Windows 10, I started noticing this error every time I started up my notebook.
I have tried uninstalling and reinstalling HP 3D DriveGuard, but still get the same error.
product number J9K05UA#ABA
product name HP Envy m7-k211dx notebook pc
os Windows 10 Home
version 10.0.15063 build 15063
Solved! Go to Solution.
Accepted Solutions
05-24-2017 12:23 PM
Hi,
Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.
When this has completed, restart the notebook.
When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.
http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-24-2017 12:23 PM
Hi,
Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.
When this has completed, restart the notebook.
When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.
http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-24-2017 12:37 PM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP