-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- AccelerometrST.exe not working Error 0xc000007b after recent...

Create an account on the HP Community to personalize your profile and ask a question
06-05-2017 06:35 PM
Yesterday, my notebook updated to the new Win10 Creator. After the restart, it gave me the error that seems HP 3D DriveGuard not working (AccelerometrST.exe, and 0xc000007b error). I uninstalled my 3D Drive Guard version 6.0.18.1, and installed the new version supplied for my machine on the support site which is 6.0.28.1 (sp71811.exe). But it is still not working, and gives me exactly the same error message at the start up. I appreciate your feedback to rectify the above issue.
Thanks
Solved! Go to Solution.
Accepted Solutions
06-05-2017 07:05 PM
Hi:
See if this works...
Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.
When this has completed, restart the notebook.
When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.
06-05-2017 07:05 PM
Hi:
See if this works...
Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.
When this has completed, restart the notebook.
When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.