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Accidentally deleted Office 2016

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Envy x360
Microsoft Windows 10 (64-bit)

When I bought this computer back in 2017 it already came with Office 2016 (word, excel, ppt,) but I recently had to download office 365 for school and I got a pop-up that the two can't run simultaneously so I chose office 365 not thinking office 2016 would disappear. When I type in the search bar the icons for word and all that still remain but when i click on them nothing happens and I can't open it.  I was wondering how can I reinstall office 2016?  I will only be able to use office 365 until school is over and then I will have nothing on my computer.

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Welcome to the HP Community Forum.


Recent versions of Microsoft Office Software


You can recover your Microsoft Office software as long as you have a license to run Office.


Microsoft Office - Product and License Information 


Three ways to “get” Office Software:

  1. Purchase Microsoft Office when you purchase your computer,
  2. Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).  If you have trouble with this exact type of “installed” Office, contact HP Support for recovery options.
  3. Purchase Office separately from Microsoft or other merchant.



What if:  “I found Office already installed on the computer.”


Except as noted, any “pre-installed” Office software is a “Trial” version.

Trial software cannot be activated nor can it be “recovered”.


Regardless, Microsoft Office software belongs to - and is under the control of - Microsoft.



Microsoft - Activate Office



With Key - Install Office on your PC or Mac

Calls / links to:

Where to enter your Office product key


 Where to enter your Office product key

          To see help options:  Scroll down to the middle of the page and select product

          Need more help?  Scroll down to find out how to contact Microsoft.


Purchase Options

Microsoft Office Products - Choose your Office


Life is possible without Office

5 free open source alternatives to Microsoft Office



Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device


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