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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb3000 (BE8J2AV)
Microsoft Windows 11

My Windows shell keeps crashing shortly after my laptop boots up. When it happens, my taskbar buttons, system tray icons, and the on-screen volume slider stop working or popping up entirely. Restarting  or rebooting the laptop temporarily fixes it, but the background interface crashes again shortly after, meaning a startup service or conflict is breaking it every time Windows starts.

1 REPLY 1
HP Recommended

It can be due to corrupted window files. Perform a windows repair shown in the Microsoft article below. It preserves files but I still recommend to have a backup of your important data:

https://support.microsoft.com/en-us/windows/deployment/install-upgrade/fix-issues-by-reinstalling-th...

 

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