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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Activating Outlook

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05-01-2020 09:00 AM
I tied my gmail account to MS Outlook and started using MS Outlook, by setting up folders, etc. Unfortunately, I had not fully activated MS Office on my laptop. I have now activated MS Office, but Outlook is not recognizing this activation. Thus, I have only partial usage which includes no ability to send e-mail. I believe I miskeyed my gmail account as the e-mail address in the Outlook set up. So I can't get Outlook to work or activate. If I delete the current Outlook & try to reload, I am afraid I will lose all the mail files that I have set up. How do I get Outlook to "activate" with the license that I bought with the laptop?
05-01-2020 09:52 AM
Welcome to the HP Community.
This is a question for Microsoft Office support
OR, optionally, start here and select your area of interest:
Have your office license key available in case (when) you need it.
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