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05-04-2022 05:57 AM
Product number: 2JR17PA#ACJ
Hp Laptop 15g-br011TX
The device came with Microsoft Office 2016 installed, however it says that the student account is expired. How to active the account since i was promised during my purchase that the MS Office access is for lifetime.
The product key also says invalid. Help required on urgent basis.
05-06-2022 06:15 PM
Hello, and Welcome to the HP Support Community!
Office is a Microsoft product - HP cannot help you with activation issues.
Try viewing this page, and contact MicroSoft directly.
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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