• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-04-2022 05:57 AM

HP Recommended
Product: HP Notebook - 15g-br011tx
Operating System: Microsoft Windows 10 (32-bit)

Product number: 2JR17PA#ACJ

Hp Laptop 15g-br011TX 

The device came with Microsoft Office 2016 installed, however it says that the student account is expired. How to active the account since i was promised during my purchase that the MS Office access is for lifetime. 
The product key also says invalid. Help required on urgent basis.

Category:
1 REPLY 1

‎05-06-2022 06:15 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Office is a Microsoft product - HP cannot help you with activation issues.

 

Try viewing this page, and contact MicroSoft directly.

 

https://support.microsoft.com/en-us/topic/5bd38f38-db92-448b-a982-ad170b1e187e

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.