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‎05-04-2022 05:57 AM

HP Recommended
Product: HP Notebook - 15g-br011tx
Operating System: Microsoft Windows 10 (32-bit)

Product number: 2JR17PA#ACJ

Hp Laptop 15g-br011TX 

The device came with Microsoft Office 2016 installed, however it says that the student account is expired. How to active the account since i was promised during my purchase that the MS Office access is for lifetime. 
The product key also says invalid. Help required on urgent basis.

Category:
1 REPLY 1

‎05-06-2022 06:15 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Office is a Microsoft product - HP cannot help you with activation issues.

 

Try viewing this page, and contact MicroSoft directly.

 

https://support.microsoft.com/en-us/topic/5bd38f38-db92-448b-a982-ad170b1e187e

 

WyreNut

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Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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