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‎11-29-2023 03:23 AM - edited ‎11-29-2023 03:24 AM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A5AV)

I recently bought this machine I received the laptop but along with that I bought 1-year extended warranty and 3 years Anti-virus pack both of them not delivered yet. How to get it?

Category:
3 people had the same question
1 REPLY 1

‎11-29-2023 04:11 PM

HP Recommended

Hi @ak1197,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that your new laptop is missing the software's which you paid for.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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