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HP Recommended
Microsoft Windows 10 (64-bit)

Active pen will open say Sticky Notes but will not open Microsoft Whiteboard - and Whiteboard is an app option to open within the pen. I have put Whiteboard at all available options on the pen to open it and none work but Sticky Notes will open at any of the available options. Does anyone know how to fix? Thanks

 

1 REPLY 1
HP Recommended

@Nimi26 

 

Welcome to the HP User Community.

 

If the pen works for other uses, it might be "whiteboard" related...

 

I suggest:

Check with  Microsoft Community

 

I did a quick search and round a couple of articles that might help:

 

cant get the pens to work in Whiteboard  

See the last post in the thread...

 

and (this one includes a whiteboard link / guide)

Pen tools in MS whiteboard not working  

 

Both of the solutions are from 2020 - there certainly might be something newer available.

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Dragon-Fur

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