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HP Recommended
HP Notebook 15-dw0012na
Microsoft Windows 11

Hello All,

 

I am trying to add two V24e FHD Monitors to my HP Notebook 15-dw0012na so I purchased a MOkin HDMI Splitter unfortunately the splitter isn't compatible with my laptop and shows the following notification  message when plugged into the USB-C port 

" Display Connection Might Be Limited"

Make sure the DisplayPort device you're connecting to is supported by your PC. Select this message for more troubleshooting info. 

Both monitors work fine when plugged in separately to my notebook. I would greatly appreciate any advice on what dock or HDMI splitter that would allow me to add my two monitors so I can extend my screens.

 

Thanks So Much.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@seaeire 

 

HDMI splitter is a joke, it gives SAME display because it comes out from 1 source The specs of your machine is

 

            https://support.hp.com/au-en/document/c06383018

 

It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

 

               https://www.displaylink.com/products/universal-docking-stations

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@seaeire 

 

HDMI splitter is a joke, it gives SAME display because it comes out from 1 source The specs of your machine is

 

            https://support.hp.com/au-en/document/c06383018

 

It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

 

               https://www.displaylink.com/products/universal-docking-stations

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
HP Recommended

Thanks so much 

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