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Manny2020
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Message 1 of 2
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Admin password required at start-up

HP Recommended
HP 15
Microsoft Windows 8.1 (32-bit)

I have admin password required during start up.. After 3 tries it gives code 57338582. Please help

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WAWood
Level 16
Level 16
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Message 2 of 2
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@Manny2020 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy. HP can assist in resetting passwords but if your original warranty has expired, they will charge you for the assistance.

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For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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