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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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05-24-2019 01:05 PM
Im trying to go into into the device manager to change some things with respect to the keyboard but the power management tab doesnt show up. Im the only user on the laptop and the computer says Im administrator yet it doesnt let me change settings that an administrator can. help.
05-25-2019 03:29 PM
Welcome to the HP Support Community!
- What settings are you trying to change?
- What is the exact issue you are facing?
Meanwhile, I recommend you uninstall the keyboard driver from device manager and then restart the computer and check if it helps.
Here is how it is done.
- Start Control Panel, click Hardware and Sound, and then click Device Manager.
- Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
- On the Confirm Device Removal dialog box, click OK to start the uninstall process.
- When the uninstall process is complete, remove the device.
NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee