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‎10-01-2024 01:05 PM - last edited on ‎10-04-2024 12:37 PM by Retired

HP Recommended

Hi @Mather666, @Gaya1239,

 

I encountered the exact same problem. Luckily, I was able to pinpoint the cause of the problem without doing bios flash, etc. I went through a lot of material before stumbling upon a thread about CS6 causing booting issues in Windows 11.

 

I pretty much gave up on CS6 until I found this thread. Can you share the exact registry key that needs to be modified? Should it be modified before or after CS6 installation? Thank you!

 

BTW, the exact problem is on my new Dell computer. It's the software compatibility issue, unrelated to the hardware.

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1 REPLY 1

‎10-03-2024 02:48 PM

HP Recommended

Hi @itd2,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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