cancel
Showing results for 
Search instead for 
Did you mean: 
Angie252
New member
2 0 0 0
Message 1 of 2
113
Flag Post

Adobe Photoshop

HP Recommended
Envy 13 13-aq1005na
Microsoft Windows 10 (64-bit)

This laptop refuses to render anything in photoshop. Not sure what I can do. I think it might be a graphics card issue? Any help much appreciated.

1 REPLY 1
Dragon-Fur
Level 16
Level 16
32,101 31,806 2,926 10,683
Message 2 of 2
Flag Post
HP Recommended

@Angie252 

 

I have not seen Photoshop for a while.

 

The following might be helpful though the actual context is different.

Possible solution: change the image mode to rgb, save as file format .jpg

 

Relevant Thread

Black Boxes in Place of Images in Microsoft Word

Excerpted:

Word doesn’t like .jpgs saved from a cmyk photo documents (like photoshop)

 

So I went back into my Photoshop image, changed the image mode to rgb, resaved as a .jpg (and unchecked the “embed color profile”. I then reinserted the images into the word document and VOILA it looked and saved just fine.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You!

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation