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‎06-15-2020 10:37 AM

HP Recommended
Product: Envy 13 13-aq1005na
Operating System: Microsoft Windows 10 (64-bit)

This laptop refuses to render anything in photoshop. Not sure what I can do. I think it might be a graphics card issue? Any help much appreciated.

1 REPLY 1

‎06-15-2020 10:58 AM

HP Recommended

@Angie252 

 

I have not seen Photoshop for a while.

 

The following might be helpful though the actual context is different.

Possible solution: change the image mode to rgb, save as file format .jpg

 

Relevant Thread

Black Boxes in Place of Images in Microsoft Word

Excerpted:

Word doesn’t like .jpgs saved from a cmyk photo documents (like photoshop)

 

So I went back into my Photoshop image, changed the image mode to rgb, resaved as a .jpg (and unchecked the “embed color profile”. I then reinserted the images into the word document and VOILA it looked and saved just fine.

 

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Dragon-Fur

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