Advanced Setting on my Smart Tank 500 is not available

[Momzilla93]

Good day!

I have a concern on my smart tank 500 printer. The advanced setting is not available. How can i activate it?

[Elohi_NR]

Hi @Momzilla93,

Welcome to the HP Support Community. 

I'd be happy to help you! 

To access advanced settings on your HP Smart Tank 500 printer, you can follow these steps:

Open the HP Smart app: If you don't have the app installed, you can download it from the Microsoft Store (for Windows) or the App Store (for macOS and iOS).

Select your printer: Once the app is open, select your HP Smart Tank 500 printer from the list of available printers.

Access printer settings: Look for a section or option in the app that allows you to access printer settings. This is where you'll find the advanced settings.

Enable advanced settings: In the printer settings menu, there should be an option to enable or access advanced settings. Click or tap on this option to activate the advanced settings.

Adjust advanced settings: Once you have activated the advanced settings, you should be able to adjust various printer settings, such as print quality, paper type, and other advanced options.

Or, 

"Advanced" settings in the HP Smart application tries to connect to the printer on your network.

Make sure you are signed into the application.

Example - HP Smart - Windows - Main Menu

HP_Smart_W10_Main_Menu_1HP_Smart_W10_Main_Menu_1

If the printer is still actually connected to your network,

(You can) Use the Embedded Web Server (EWS) to configure / view the printer settings and information.

For example,

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan

As available /supported

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Fax > Basic Fax Settings

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Fax > HP Digital Fax

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Copy > Settings > Default Settings / Copy Defaults (wording can vary)

and

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

EWS - HP Smart for Mobile - iOS

Open HP Smart (for mobile)

Open Settings

Open Add / Set Up a Printer 

Scroll down, Click, Tray and Paper

As Available:  Check / Adjust settings in Advanced

Click Apply to save changes

EWS - HP Smart – Windows

Start HP Smart Application

Printer Settings

In section Settings > Advanced

Tab Settings > Preferences

Tray and Paper Management

As Available:  Check / Adjust settings in Advanced

Click Apply to save changes

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