• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-18-2022 01:26 PM

HP Recommended
Product: HP Pavilion 15-cs1000tx
Operating System: Microsoft Windows 11

When I updated the BIOS on 18th July 2022 from HP Support Assistant... and restarted my system... System is showing "

Error: Log file: \\?\GLOBALROOT\Device\Harddisk1\Partion4\WINDOWS\Sydytem32\Logfiles\Srt\SrtTrail.txt"..

I have tried several options which included command run,repair etc but no Luck...  Why HP doesn't verify things before sending update to user computer.. Now I am stuck.. What to do ??  

image.png

 

Category:
1 REPLY 1

‎07-18-2022 10:33 PM

HP Recommended

After BIOS update from F.23 to F.25 , boot order sequence got changed.. So I crosschecked the Boot Order and there was a fault over there.. It was pointing to my HDD.. where as it should be SDD.. I changed to Boot order to SDD and problem resolved.  

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.