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05-10-2023 05:43 AM - edited 05-10-2023 05:44 AM
Product: HP Notebook - 15-af142au
Hello!
I am using HP Notebook - 15-af142au laptop.
When I am updating latest display driver my laptop is start freezing after every 5 second. Please provide the solution.
1 REPLY 1
05-10-2023 06:32 AM
Hi, This problem arises when -
1. Your current driver is not compatible.
2. New Driver has some virus.
3. There is some problem with the RAM module.
4. BIOS settings are not set
To fix this problem you can try reinstalling your driver or check for viruses. Also, you can try to repair disk through CHKDSK
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