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‎11-04-2021 12:32 PM - last edited on ‎11-04-2021 02:15 PM by Retired

HP Recommended
Product: Hp14-ec0000ax
Operating System: Microsoft Windows 10 (64-bit)

I recently purchased hp14- ec0000ax pavilion notebook 10 days back 4 days back windows update automatically updated bios from f0.6 to f0.7 then new issue arises after waking notebook from sleep GPU is not working I cannot able to use GPU based applications unitil disabling and enabling nvidia display driver or restart system to make GPU work.

Iam made some observations before putting system to sleep I took one screenshot [content removed] after waking from sleep [content removed] 

When you compare both screenshots directx version is missing after waking from sleep which is making GPU unusable until restarting system or disabling and enabling nivdia display driver. I tried installing clean nivida driver. Complete windows 10 reset. Still same issue persists and also tried disabling fast startup, hibernation off and also installed all windows updates and installed all latest drivers even tried resetting bios still the issue persists.

 

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