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HP Recommended
HP Pavilion 15 F030PA #ACJ
Microsoft Windows 10 (64-bit)

Dear Lady/Gentleman,

 

Kindly I ask your attention.

 

Another person asked me to have a look at his HP Pavilion 15 Notebook and USB stick.

It seems, that the notebook was fallen or hit very hard to something, with the USB stick in it.

The notebook keeps looping into Windows Recovery Mode. Did a Normal Start too, still it keeps going back to the Windows Recovery Mode.

In the past was mentioned to create a Windows Recovery Disk, but the person didn't want to do that.

The ESCAPE button doesn't work neither! 😞

Well,..

 

It's an old notebook, that will be used as a spear. 

Looked online (maybe not good enough, but a lot of hours) to find information about 'How to complete disassemble the HP Pavilion 15'. Found a lot of different types, even though when taking a look at one with the same information, still it's shown with a different look/photo/picture.

 

Will try to get it going with a Live DVD/USB (when the option is present), Ubuntu 19.10, so the needed files can be recovered and the system can be fixed some how.

Windows 10 will be installed again.

 

And why isn't there the information about x32 and x64 at the information website.

What to download?

Did already create a Live DVD with the x64 version.

 

NOTEBOOK INFORMATION:

Notebook Model                   : HP Pavilion 15 Notebook PC (HP Pavilion 15-n011tu notebook-PC ?)
Product Number                   : F0C30PA#ACJ
Serial Number                       : ************ 
Born On Date                         : 02/03/2015
System Board                        : 2163

Product configuration ID    : 089C100000004100000600000
System Board CT Number : PDUQQ028J4X0X3

BIOS Version                          : F. 72
Processor Type                     : Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
Total Memory                        : 4 GB

Primary Battery SN              : ????? 07/24/2013

WLAN FCC ID                          : RAS-MT7630E
Bluetooth FCC ID                   : RAS-MT7630E

 

TEXT ON THE LID BELOW THE RAM & RAS-MT7630E:

 

ZYU37U86TP003ARD331

Paragon Technology co. LTD.
UL-(H, B of R of ?) 173569
ID: A7 PT-(I of 1)
2013/08/08 A1

 

There is one really issue with the information about the warranty:

According to the system information, the laptop was Born at 02/03/2015.

According to the HP Warranty website, the laptop has a Start Date September 05, 2013
According to the HP Warranty website, the laptop has an End Date November 03, 2014

?

Start Date 10-05-2013

End Date 11-03-2014

While the laptop was created/registered by the production firm at 02-03-2015

Oeps?

 

Warranty Website Information:

Warranty type        : Manufacturer Warranty
Service type            : Wty: HP HW Maintenance Offsite Support
Status                       : Expired
Start Date                : September 05, 2013
End Date                  : November 03, 2014
Service Level          : Std Office Hrs Std Office Days
                                     Standard Parts Logistics
                                     Standard Material Handling
                                     Global Coverage
                                     Std Office Hrs Std Office Days
                                     Customer Pickup at RepairCtr
                                     Customer delivers to RepairCtr
                                     Std Turn-Around
                                     No Usage Limitation

 

Deliverables            : Offsite Support & Materials

                                     Hardware Problem Diagnosis

 

Service type            : Wty: HP Support for Initial Setup
Status                       : Expired
Start Date                : September 05, 2013
End Date                  : February 01, 2014
Service Level           : NextAvail TechResource Remote
                                      Std Office Hrs Std Office Days
                                      Unlimited Named Callers
                                      2 Hr Remote Response


Deliverables             : Initial Setup Assistance


HP has checked your product information, including the product and serial numbers, to determine your warranty results.

The legal warranty expiration date is based on the date of purchase, as indicated on your receipt. If you feel these results are incorrect, you may submit a dispute for review. Dispute this > DID THIS!

 

When I'm not mistaken, Monday a picture of this notebook will be placed, just to be sure all needed information is present.

 

What's needed:

Is it a HP Pavilion 15-n011tu notebook-PC?

All information about to complete disassemble the HP Pavilion 15 Notebook PC (HP Pavilion 15-n011tu notebook-PC ?).

 

In the mean time will be checked about Upgrades and that kind of stuff.

 

Many Thanks in advance about all your efforts! 🙂

Hopefully, all information is present to find the answers how are needed.

 

MeneerWitte,

B.R.,

 

PS: Have a happy work week & weekend! 🙂

4 REPLIES 4
HP Recommended

Hi

Using the SKU:   F0C30PA  .........

 

https://support.hp.com/gb-en/product/hp-pavilion-15-n000-notebook-pc-series/5401225/model/5440121/ma...

 

http://partsurfer.hp.com/Search.aspx?searchText=F0C30PA

 

Which, hopefully, will go some way, but not ALL, to helping you.

 

If in doubt please ask.

HP Recommended

Many thanks about your reply, HP notified that I could phone them too! 🙂

 

I was occupied, so couldn't do much.

Found the information too and will try to find more information like about the DVD Drive, How to take it apart and put it back together again.

 

Will be done with pictures, I've a lot to do, when seeing this and it's not done about at least a month, or some less, Be so kind and Answer, so I can't forget. Thanks! 🙂

It's so annoying to find websites you think they might have the answer and didn't do much or anything about it.

 

PS: Have a happy work week & weekend! 🙂

HP Recommended

Hi

"Many thanks about your reply, HP notified that I could phone them too! "

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

 

 

My understanding is.....

HP do not offer free help, except for warranty claims.

https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Any other number than those in the list may be expensive, even scams.

 

 

HP Recommended

Beste MeneerWitte,

What is it exactly that you are trying to do?

If you want to remove the harddrive to recover data, that will be easy. If you want to fix the computer, will be way more difficult but you could still manage.

I disassembled some laptops (and a dryer), and I learned if you don't have a description, just take notes/pictures as you disassemble, so you can re-assemble it afterwards.

 

Good luck,

Bart

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.