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11-20-2022 03:05 AM - edited 11-20-2022 05:29 AM
I bought a used pavilion aero (ryzen 7 5800u version). When i plug in the charger an unknown program is consuming ram and battery so much. I have closed the task again and again but it come back after sometimes. My laptop become slow and dull when the program is running. Laptop and charger become baking-hot.
How do I get rid of this problem?
11-20-2022 11:28 PM
Sorry to hear that you are having problems ... I would like to help you.
|The Windows file system could be corrupt or there is a hard disk error or undefined sofware or technical error.|
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform Extensive Tests
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
(2) Please report your results ( error messages, take pictures )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )
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