Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Another HP Plugged in not charging

HP Notebook 15 Touch
Microsoft Windows 10 (64-bit)

I've got a Notebook  15 Touch and as of recently I've been getting the "Plugged in, Not charging".. I've done the Uninstalling of the driver/ removing the battery process as suggested and it does fix it but it still comes back about every other time it is plugged in... I did the battery diag and it tested good, I have tried the battery/charger from my other laptop that doesn't have the issue  and the issue still persists..

HP Support Agent
HP Support Agent
19,603 19,591 1,293 1,958
Message 2 of 2
Flag Post
HP Recommended

Another HP Plugged in not charging



Welcome to the HP Support Community!


I reviewed your post and I understand that the computer is the battery is not getting charged.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you update the BIOS from the below article and check if it helps.


If you continue facing the issue, then reinstalled Microsoft ACPI-Compliant Control Method Battery under the device manager.


Here is how you do it.


Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation