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thatbluegsx90
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Another HP Plugged in not charging

HP Notebook 15 Touch
Microsoft Windows 10 (64-bit)

I've got a Notebook  15 Touch and as of recently I've been getting the "Plugged in, Not charging".. I've done the Uninstalling of the driver/ removing the battery process as suggested and it does fix it but it still comes back about every other time it is plugged in... I did the battery diag and it tested good, I have tried the battery/charger from my other laptop that doesn't have the issue  and the issue still persists..

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HP Recommended

Another HP Plugged in not charging

@thatbluegsx90,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is the battery is not getting charged.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below article and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then reinstalled Microsoft ACPI-Compliant Control Method Battery under the device manager.

 

Here is how you do it.

 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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