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- Anyone having issues with myHP app on the Windows 24H2 updat...

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10-04-2024 01:41 PM
MyHP app was working well on the Windows 23H2 update, but updating to 24H2 seems to have broken it. I don't want to jump into doing a fresh installation of Windows so I want to ask if anyone else running Windows 24H2 is having this same issue. The app just crashes while opening and checking event viewer points to ucrtbase.dll being the faulty module. Running sfc /scannow and even DISM doesn't seem to see the dll file as an issue.
Solved! Go to Solution.
10-04-2024 02:51 PM
It is a NO from my machine. It ONLY asked to accept location.
I don't know why but other apps also ask to confirm location.
Regards.
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10-05-2024 04:14 AM
Yes, there are some known issues with the myHP app after updating to the Windows 11 24H2 version. Users have reported that the app crashes on launch, and attempts to fix it using system file checks (sfc /scannow) or the DISM tool have not worked. The issue seems to be related to a specific system file (ucrtbase.dll), which isn't being flagged as problematic by these tools.